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~subject:"Malaysia"
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Malaysia
Supply chain
11
Internet
10
Lieferkette
10
Quality management
9
Customer satisfaction
8
Knowledge management
8
Qualitätsmanagement
8
Taiwan
8
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6
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China
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Kundenzufriedenheit
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Multinationales Unternehmen
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TQM
4
Thailand
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3
Automotive industry
3
Bibliometrics
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Bibliometrie
3
Business process management
3
Business‐to‐business marketing
3
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3
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3
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English
16
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Lin, Binshan
19
Ooi, Keng-boon
5
Ooi, Keng-Boon
4
Chong, Alain Yee Loong
3
Choy Chong, Siong
3
Bao, Haijun
2
Chong, Siong Choy
2
Cyril Eze, Uchenna
2
Lukman Hakim, Ismail
2
Ooi, Keng‐Boon
2
Sin Tan, Khong
2
Teh, Pei-Lee
2
Teh, Pei-lee
2
Yee‐Loong Chong, Alain
2
Abu Baker, Abdul Hamid
1
Bakar, Abbul Hamid Abu
1
Cheah, Weng-Choong
1
Cheah, Weng-choong
1
Ching Choo Huang
1
Choy, Chong Siong
1
Hamid Abu Bakar, Abdul
1
Hew, Teck-Soon
1
Hew, Teck-soon
1
Lam, Siew-yong
1
Lee, Voon-Hsien
1
Leong, Lai-Ying
1
Leong, Lai-ying
1
Luther, Robert G.
1
Norzaidi, Mohd Daud
1
Radzi, Najmi Mohd
1
Salwani, Mohamed Intan
1
Sit, Wen‐Yi
1
Tan, Boon-in
1
Tan, Boon‐In
1
Tayles, Michael E.
1
Yee-Loong Chong, Alain
1
Yong, Chen Chen
1
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Industrial Management & Data Systems
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Asia Pacific Journal of Management
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
International Journal of Information Technology & Decision Making (IJITDM)
1
International Journal of Productivity and Performance Management
1
International Journal of Services, Economics and Management
1
International journal of learning and intellectual capital : IJLIC
1
International journal of services and standards
1
International journal of services, economics and management
1
Journal of Enterprise Information Management
1
Journal of Knowledge Management
1
Journal of Services Marketing
1
Journal of business economics and management
1
Journal of knowledge management
1
The international journal of productivity and performance management : IJPPM
1
The journal of services marketing
1
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ECONIS (ZBW)
10
Other ZBW resources
6
RePEc
3
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1
Factors determining organisational commitment on security controls in accounting-based information systems
Salwani, Mohamed Intan
;
Norzaidi, Mohd Daud
;
Chong, …
- In:
International journal of services and standards
5
(
2009
)
1
,
pp. 51-66
Persistent link: https://www.econbiz.de/10003806438
Saved in:
2
Measuring supply chain performance among public hospital laboratories
Abu Baker, Abdul Hamid
;
Lukman Hakim, Ismail
;
Chong, …
- In:
The international journal of productivity and …
59
(
2010
)
1
,
pp. 75-97
Persistent link: https://www.econbiz.de/10003942472
Saved in:
3
Intellectual capital information gaps
Ching Choo Huang
;
Luther, Robert G.
;
Tayles, Michael E.
; …
- In:
International journal of learning and intellectual …
9
(
2012
)
4
,
pp. 448-463
Persistent link: https://www.econbiz.de/10009664862
Saved in:
4
The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
;
Lin, …
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10009411436
Saved in:
5
Can e-business adoption be influenced by knowledge management? : an empirical analysis of Malaysian SMEs
Chong, Alain Yee Loong
;
Ooi, Keng-boon
;
Bao, Haijun
; …
- In:
Journal of knowledge management
18
(
2014
)
1
,
pp. 121-136
Persistent link: https://www.econbiz.de/10010342343
Saved in:
6
Multidimensional and mediating relationships between TQM, role conflict and role ambiguity : a role theory perspective
Teh, Pei-lee
;
Yong, Chen Chen
;
Lin, Binshan
- In:
Total quality management & business excellence : an …
25
(
2014
)
12
,
pp. 1365-1381
Persistent link: https://www.econbiz.de/10010469336
Saved in:
7
Does TQM support innovation performance in Malaysia's manufacturing industry?
Ooi, Keng-Boon
;
Lin, Binshan
;
Teh, Pei-Lee
;
Chong, …
- In:
Journal of business economics and management
13
(
2012
)
2
,
pp. 366-393
Persistent link: https://www.econbiz.de/10009536763
Saved in:
8
TQM practices and knowledge sharing : an empirical study of Malaysia's manufacturing organizations
Ooi, Keng-boon
;
Cheah, Weng-choong
;
Lin, Binshan
;
Teh, …
- In:
Asia Pacific journal of management : APJM ; a …
29
(
2012
)
1
,
pp. 59-78
Persistent link: https://www.econbiz.de/10009537269
Saved in:
9
The determinants of customer loyalty in Malaysian mobile telecommunication services : a structural analysis
Leong, Lai-ying
;
Hew, Teck-soon
;
Ooi, Keng-boon
;
Lin, …
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 209-235
Persistent link: https://www.econbiz.de/10009675235
Saved in:
10
Are TQM practices supporting customer satisfaction and service quality?
Ooi, Keng-boon
;
Lin, Binshan
;
Tan, Boon-in
;
Chong, …
- In:
The journal of services marketing
25
(
2011
)
6
,
pp. 410-419
Persistent link: https://www.econbiz.de/10009390054
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