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This paper is based on an empirical study of TQM implementation in the Malaysian industrial context. The main focus of … the study was to identify quality factors for effective TQM implementation, which are critical for TQM to flourish in … Malaysian industries, and to understand the dynamics of TQM implementation in a Malaysian context. The paper presents the …
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information systems effectiveness or success has been an important criterion for practitioners and researchers in justifying the … associated investment, both pre- and post-implementation. Often this kind of impact simply relates to the cost benefits. However … measuring enterprise systems success. Having successfully implemented the model in Queensland, the researchers have yet to see …
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