This article questions whether a core objective of HRM – to manage organisational culture – is feasible, other than at a most superficial level. On the basis of an in‐depth case study analysis the authors argue that the dominant values of society at large are implicated in what appears to...

Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6 trillion...

This handbook discusses firms providing services in the traditional professions such as law, accounting, and architecture, as well as newer sectors such as management consulting, advertising, and engineering. It provides a critical overview of contemporary research on the professional service...