Managing as Designing explores "the design attitude," a new focus for analysis and decision making for managers that draws on examples of decision making and leadership in architecture, art, and design. Based on a series of conference papers given at the opening of the Peter B. Lewis Building...

Managing the Unexpected: Sustained Performance in a Complex World -- Contents -- Preface -- Acknowledgments -- Chapter 1: Mismanaging the Unexpected -- Washington Mutual Mismanages the Unexpected -- Overview of Washington Mutual Bank Failure -- Problems in Mindful Organizing at WaMu --...