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Management challenges with the maintenance of tourism experience concept innovations : toward a new research agenda
Eide, Dorthe; Fuglsang, Lars; Sundbo, Jon - In: Tourism management : research, policies, practice 63 (2017), pp. 452-463
Persistent link: https://www.econbiz.de/10011746758
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Service Management : Theory and Practice
Bryson, John R.; Sundbo, Jon; Fuglsang, Lars; Daniels, Peter - 2020 - 1st ed. 2020.
1. Reading and Managing Service Businesses -- 2. Service Research and Service Theory -- 3. Business Models and Service Strategy -- 4. Techno Service Worlds? Digitization of Service Businesses -- 5. Service Operations and Productivity -- 6. Service Personnel and their Management -- 7. Process and...
Persistent link: https://www.econbiz.de/10012399901
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Innovation and the creative process : towards innovation with care
Fuglsang, Lars (contributor) - 2008
Persistent link: https://www.econbiz.de/10004896704
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Service management : theory and practice
Bryson, John R.; Sundbo, Jon; Fuglsang, Lars; Daniels, … - 2020
Persistent link: https://www.econbiz.de/10012267348