"This book evaluates operational strategies and interpersonal skill development for the successful management of modern organizations, highlighting various governance and interaction techniques that assist in mediating organizational controversies"--

New ways of managing conflict are increasingly important features of organisational work and employment. Leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of...

"This book evaluates operational strategies and interpersonal skill development for the successful management of modern organizations, highlighting various governance and interaction techniques that assist in mediating organizational controversies"--

Purpose – The purpose of this paper is to examine how the Chinese, Japanese, and Koreans resolve an interpersonal conflict with their supervisors and how cultural factors explain the differences in conflict management styles.Design/methodology/approach – A survey was conducted involving 275...