In the 1980s it became increasingly apparent that the management of change is a crucial factor in organizational performance. However, it became equally apparent that many organizations found great difficulty in successfully planning and implementing change. One oft‐quoted reason for this was...

States that the ability to manage change is now recognized as a core organizational competence, and this is reflected in the large number of books and articles devoted to prescribing how success in this area can be achieved. Notes that although these prescriptions may vary significantly, they...