The study examines the research methodology of more than 200 empirical investigations of ethics in personal selling and sales management between 1980 and 2010. The review discusses the sources and authorship of the sales ethics research. To better understand the drivers of empirical sales ethics...

Management is not always professional in all its attitudes and actions and has often been – and still is – inadequate in some aspects. It is useful for managers at all levels occasionally to review their approach and experience in the light of continual change. In general terms, attempts to...

Six sigma is a popular approach to drive out variability from processes using powerful statistical tools and techniques. Although originally introduced by Motorola in 1986 as a quality performance measurement, six sigma has evolved into a statistically oriented approach to process and product...