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All cultures appear to share the belief that they do things ‘correctly’, while others, until proven otherwise, are assumed to be ignorant or barbaric. When people from different cultures work together and cannot take shared meanings for granted, managers face serious challenges. An...
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The research investigates the possibility that people in managerial positions in organisations in the former Soviet Union may not match western models of management, and may not be well suited to the new environment. The research finds many differences in psychological profile between FSU...
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Diversity in the workforce has become a demographic reality across the globe. There has been some debate amongst academics and practitioners over how to deal with employee diversity. Many agree that organizations should aim to manage diversity rather than simply value it or rely on affirmative...
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functions – not only personnel – in the light of its heavy potential costs.  …
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political systems and subjective appraisals to management systems and objective personnel evaluations. The critical need to …
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Customer contact personnel (CCP) play a significant role in the success of any industrial or consumer service …
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