Artificial intelligence is at the heart of current debates related to ethical, social and political issues of technological innovation. This briefing refocuses attention from the technoethical challenges of AI to artificial decision-making (ADM) and the questions related to delegating human...

Data now mediate our day-to-day social relationships to an unprecedented degree, due to the proliferation of new data collection and analysis tools that allow individuals to easily track, quantify, and communicate information about our own behaviors and those of others. This type of big data...

In this paper we conceptualize the impact of information technology on marketing decision-making. We argue that developments in information technology affect the performance of marketing decision-makers through different routes. Advances in information technology enhance the possibilities to...

One of the most effective solutions to sustain an organization in competitive environments is the strategy of continuous improvement. Consequently, the proposed strategy needs a continuous performance evaluation measurements. A solution to evaluate service quality measurements is to rank the...