We study direct productivity changes and spillovers after a randomized training program for the frontline workers in a Colombian government agency. While trained workers improved their individual production, we also find substantial spillovers that affected managers' productivity. We use email...

This article explains why leadership-as-practice development (LAPD) is a preferred leadership development approach in the contemporary digital era. Rather than dwelling on generic leader competencies that may not apply to the setting, learning is brought into “lived” (not simulated)...

We examine the impact of management practices on firm performance among SMEs in Britain over the period 2011-2014, using a unique dataset which links survey data on management practices with firm performance data from the UK's official business register. We find that SMEs are less likely to use...

The hereby article aims to address the main question of whether organisational performance is directly or indirectly enhanced by business coaching. The research integrates a quantitative study having as major purpose the investigation of the manner in which business coaching contributes to...