Describes a recent management development programme for the managers of a business school. Steve Johnson explains how the programme made him into a “learning manager”. He outlines how the programme contributed to some recent success stories.

Examines the use of Soft Systems Methodology (SSM) in the analysis and improvement of a “messy” HRM problem in Nationwide Building Society (NBS). Describes SSM in outline and relates it to a case study application of the methodology in the area of career management and career counselling. At...

This article reports on a visit by a small group of SME managers from Barnsley and Doncaster in the UK to the USA. The aim of the project, entitled Networking USA, was to learn from US managers’ experiences of recovery and regeneration. Details of the preparation for the visit and the overall...