How does a Chief Executive Officer's (CEO's) level of trait empathy affect his or her management of organizational crises? So far, management scholars have highlighted mostly positive effects of CEOs' empathy in the emotionally charged context of crises. We combine the emerging critical...

In this study we consider how and when interpersonal relations between chief executive officers (CEOs) and journalists can influence the content of journalists' reporting about corporate leaders and their firms. Specifically, we draw from the social psychological literature on interpersonal...