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The Six sigma leader : how top executive will prevail in the 21st century

Pande, Peter S. - 2006

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Incongruent quality management perceptions between Malaysian hotel managers and employees

Norzuwana Sumarjan; Arendt, Susan W.; Shelley, Mack C. - In: The TQM journal : the international review of … 25 (2013) 2, pp. 124-140

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Global leadership teams : diagnosing three essential qualities

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Building trust : how leaders can engender feelings of trust among followers

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Role of leadership in performance excellence

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The Intangibles of Leadership : The 10 Qualities of Superior Executive Performance

Davis, Richard A - 2010 - 1st ed.

it pedigree, experience, intelligence? The answer is yes...and much more. Exceptional leadership hinges on a complex … complicated, subtle adjustments in style can produce outstanding results. In his new book, The Intangibles of Leadership … leadership models, yet are fundamental to executive success. Davis explains each of these qualities, the people who exemplify …

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Managing quality : managerial and critical perspectives

Kelemen, Mihaela - 2003

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Managing quality : managerial and critical perspectives

Kelemen, Mihaela - 2003 - Online-Ausg.

In this comprehensive review of quality management discourses and techniques Mihaela Kelemen critically analyses operations management, human resource management, organizational behaviour strategy, marketing and organization theory

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Gestaltung des Wandels - die neue Rolle der Führungskräfte

Schlaffke, Winfried (ed.) - 1996

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The leadership quarterly : LQ ; an international journal of political, social and behavioral science

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