Jakobus, Benjamin; Sena, Pedro Henrique Lobato; Souza, … - 2022
Chapter 1 - Introduction -- Chapter 2 - Leadership -- Chapter 3 - Management- Chapter 4 - Hiring -- Chapter 5 - Quality -- Chapter 6 - Feedback -- Chapter 7 - Managing expectations -- Chapter 8 - Bureaucracy -- Chapter 9: Ethics -- Chapter 10 - Remote Work -- Afterword.