This paper reviews research findings from 149 managers who work in 22 different US manufacturing and service organizations concerning the top ten rater skills identified as necessary to effectively conduct formal performance appraisals, and why organizations fail to conduct effective rater...

In the global marketplace of the twenty‐first century, we know that managers are being called upon to lead their organization forward in new and creative ways and that improving their performance is no longer optional, but rather an imperative. Unfortunately, most management development...

Some research suggests that the higher a manager rises, the less likely it is that the manager will receive quality feedback. Reports on a survey which shows that executives want feedback. Several fallacies about appraisal are outlined before a case (or appraisal) is presented.