Several examples of successful expert systems applications are presented. Examples of expert systems as applied in process planning, operations planning, inventory control, process design, quality control and scheduling are covered, and the performance of these expert systems is described....

The services industry, especially the professional sector in the auditing, accounting, and financial consulting, was and still is moving toward globalization. This move was characterized by the cooperation between headquartered US firms such as the Big‐five and other related firms all over the...