Padma, P.; Ganesh, L.S.; Rajendran, Chandrasekharan - In: Benchmarking: An International Journal 15 (2008) 1, pp. 73-100
Purpose – The purpose of this paper is to identify the critical factors (CFs) of ISO 14000; to determine if ISO 14000 certification results in improved organizational performance; and to analyze the levels of and changes in these CFs and levels of and changes in the indicators of organizational...