In this study, we develop a model that explains the value of social media in innovation processes where technological focus and abilities are converted into product innovations. We test our model in a survey of 305 manufacturing SMEs. Findings show that increased technological orientation (TO)...

Purpose – The development of IT has enabled organizations to collect and store many times more data than they were able to just decades ago. This means that companies are now faced with managing huge amounts of data, which represents new challenges in ensuring high data quality. The purpose of...