Purpose – The purpose of this paper is to examine the weaknesses which result in the concept of process performance measurement being ineffectively translated into effective measurement and action regimes. Design/methodology/approach – In spite of the fact that process performance...

Purpose – The purpose of this paper is to examine the challenges facing European manufacturing industry in an age of increasing global competitiveness and to explore models for survival. Design/methodology/approach – The paper reflects on trends in global manufacturing and examines the...