Telemedicine is being used across OECD countries to deliver health care in a wide range of specialties, for numerous conditions and through varied means. A growing body of evidence suggests that care delivered via telemedicine can be both safe and effective, in some cases with better outcomes...

This paper examines possible methodologies for estimating consumer detriment, as well as the impacts of consumer agency actions and consumer policy more broadly. It also provides practical guidance for developing and strengthening the effectiveness of consumer policymaking frameworks. The report...