We study the optimal design of a queueing system when agents' arrival and servicing are governed by a general Markov process. The designer of the system chooses entry and exit rules for agents, their service priority---or queueing discipline---as well as their information, while ensuring that...

The effective cost management during the conceptual design phase of a product is essential to develop a product with minimum cost and desired quality. The integration of the methodologies of quality function deployment (QFD), value engineering (VE) and target costing (TC) could be applied to the...