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South Korean managerial reactions to voicing discontent : the effects of employee attitude and employee communication styles

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South Korean Managerial Reactions to Voicing Discontent : Effects of Employee Attitude and Employee Communication Styles

Kim, Tae-Yeol; Rosen, Benson; Lee, Deog-Ro - 2015

Using a scenario-based experiment, this study examined how employee attitude and employee communication styles affected managers' reactions to employees' objections to a company policy. In the experiment, employee attitude (cynical versus trusting) and employee communication styles (aggressive...

Persistent link: https://www.econbiz.de/10014134337