Purpose – Using the extended task‐technology fit (TTF) model, this paper attempts to determine whether task‐technology fit, perceived resistance, user resistance and usage influence managers' performance. Design/methodology/approach – The study was conducted on 150 middle managers from...

Purpose – This research examines the level of perception and implementation of 11 identified knowledge management (KM) success factors and their differences among the information and communication technology (ICT) companies operating in Malaysia. Design/methodology/approach – The survey data...