The phenomenon of devolution, or transfer of human resource management (HRM) responsibilities to middle managers (MM) has mainly been studied and measured as a homogeneous and unidimensional phenomenon. However, the variations found in the literature suggest that this key HR concept may be of a...

A quantitative research study was conducted in order to obtain insight and knowledge of the perceptions of management with regard to changes taking place within the Financial Services Sector (FSS). The call centre at Sanlam Head Office in Bellville was used as a case study, and focus was...

The shift to remote work mode significantly impacts the way people work, especially middle managers, who play a fundamental role in organizations. There is a broad consensus that they have a key responsibility in deploying strategies, and in terms of operations and organizational culture. Based...

Full-text of this article is not available in this e-prints service. This article was originally published following peer-review in Management learning, published by and copyright Sage Publications Ltd.

Full-text of this article is not available in this e-prints service. This article was originally published following peer-review in the International journal of operations and production management, published by and copyright Emerald Group Publishing Ltd.

A rise in the number of high-profile cases of management failure and leadershipmisconduct increased the awareness of one of the core challenges of management,namely to lead responsibly and with integrity. The environment which senior managerscreate and within which middle managers need to...

Purpose - The current study followed up middle managers who had participated in a survey on attitudes to promotion in 1996. The vast majority of the original sample had responded favourably to the question: "Do you want to obtain a senior management position during your managerial career?" In...