The United Arab Emirates (UAE) has one of the highest mobile penetration rates in the world. Nevertheless, recent reports on the performance of mobile companies revealed a decline in revenues obtained by the two main mobile operators in UAE (Etisalat and du). Building on the findings of previous...

Looking back at the last decade, the mobile phone has been greatly developed from only voice call and text message to a multi-purpose device, including camera, music player, games, and even small computer. The development of internet features in mobile phones has also continuously and...