This paper investigates the use of large language models (LLMs) for moderating online discussions, with a focus on identifying user intent in various types of content. It centers on natural language processing (NLP) techniques to detect toxic language, derailment in discussions, and problematic...

Characteristics of good moderation -- Using methods correctly -- Controlling group processes -- Distinguishing between topics and occasions -- Including organisation and context -- Establishing relationships and contact -- Developing role clarity and self-image -- Using visualisation effectively...