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~subject:"Multikriterielle Entscheidungsanalyse"
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Multikriterielle Entscheidungsanalyse
Greece
9
Quality management
9
Service quality
8
Dienstleistungsqualität
6
Quality function deployment
6
Qualitätsmanagement
6
AHP approach
5
AHP-Verfahren
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Griechenland
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Total quality management
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Consumer behaviour
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ISO 9000 series
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Multi-criteria analysis
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Analytical hierarchy process
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Bank
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Banking
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Customer services quality
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Data envelopment analysis
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Data-Envelopment-Analyse
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Goal programming
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Operational performance
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Product quality
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Analytic hierarchy process
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Business performance
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Critical success factors
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Education
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ISO 9000
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ISO 9001 effectiveness
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Industrie
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Integrated model
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Konsumentenverhalten
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Lieferkette
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Manufacturing industries
2
Markov chain
2
Markov processes
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Markov-Kette
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OR in service industries
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Performance management
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Georgiou, Andreas C.
4
Andronikidis, Andreas
2
Gotzamani, Katerina
2
Paltayian, George
2
Dey, Prasanta Kumar
1
Goniadis, Ioannis
1
Gotzamani, Katerina D.
1
Kamvysi, Konstantina
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Petridis, Konstantinos
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Thanassoulis, Emmanuel
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Business process management journal
1
International journal of quality & reliability management
1
Journal of retailing and consumer services
1
Journal of the Operational Research Society : OR
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ECONIS (ZBW)
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Aligning customer requirements and organizational constraints to service processes and strategies
Paltayian, George
;
Gotzamani, Katerina D.
;
Georgiou, …
- In:
Business process management journal
23
(
2017
)
5
,
pp. 1018-1042
Persistent link: https://www.econbiz.de/10011785811
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2
Evaluating higher education teaching performance using combined analytic hierarchy process and data envelopment analysis
Thanassoulis, Emmanuel
;
Dey, Prasanta Kumar
;
Petridis, …
- In:
Journal of the Operational Research Society : OR
68
(
2017
)
4
,
pp. 431-445
Persistent link: https://www.econbiz.de/10011656653
Saved in:
3
A quality function deployment framework for service strategy planning
Kamvysi, Konstantina
;
Andronikidis, Andreas
;
Georgiou, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303357
Saved in:
4
A combined QFD-AHP decision-making tool for the investigation and improvement of e-banking usage
Paltayian, George
;
Georgiou, Andreas C.
;
Gotzamani, Katerina
- In:
International journal of quality & reliability management
41
(
2024
)
1
,
pp. 150-172
Persistent link: https://www.econbiz.de/10014470825
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