Purpose – This article aims to report the results of a study concerning the key performance deficiencies found in leaders in rapidly changing organizations. Design/methodology/approach – A sample of 153 middle and front‐line managers from a cross‐section of US manufacturing and service...

PurposE – Part I of this research study identified the top five leadership deficiencies that confront managers in periods of rapid organizational change and transformation. This article aims to discuss the remainder of the top 10 leadership deficiencies and to provide a call to action for both...