Purpose – The aim of this paper is to provide a rationale for examining trust in health care. Design/methodology/approach – Conducts a review of the literature of trust relations in health care that highlighted that most empirical research has addressed threats to patient‐provider...

Purpose – This paper seeks to address how and why trust relations in the NHS may be changing and presents a theoretical framework for exploring them in future empirical research. Design/methodology/approach – This paper provides a conceptual analysis. It proposes that public and patient...