We study how digital platforms can choose competitive strategies to influence the number of multihoming consumers. Platforms compete for consumers and advertisers. A platform earns a premium from advertising to singlehomers, as it is a gatekeeper to these consumers. Competitive strategies...

The market for Internet search is not only economically and socially important, it is also highly concentrated. Is this a problem? We study the question whether 'competition is only a free click away'. We argue that the market for Internet search is characterized by indirect network...

Firms operating in two-sided markets have to integrate in their optimal pricing structure the existence of indirect externalities across groups of consumers. Beyond direct externalities (network effects), such markets are characterized by the increasing value of the platform for the users on one...

The software development field has inherently been identified with two field-level institutional logics: logic of the profession and logic of the markets. Traditionally, information systems development methodologies (ISD) have been utilized to reconcile the competing demands from these two...

We investigate the impact of intergenerational services on the adoption of multi-generational platforms. We consider mobile Internet platform generations for which users download complementary services from third party providers. These services are often intergenerational: newer platforms are...

While firms have obtained outside financing from large numbers of investors on financial markets for centuries, online crowdfunding platforms have only emerged as a major source of funding for start-ups and new projects for a decade. The information available to backers on crowdfunding platforms...

Online digital platforms organize and mediate an ever-increasing share of economic and societal activities. Moreover, the opportunities that platform-mediated markets offer not only attract enormous numbers of entrepreneurs, but also support the growth of entire ecosystems of producers, sellers,...

This article studies incentives for a premium provider (Superstar) to offer exclusive contracts to competing platforms mediating the interactions between consumers and firms. When platform competition is intense, more consumers affiliate with the platform favored by Superstar's exclusive deal....

Online rating systems can lead, on occasion, to reviews that are unfair or unrepresentative of the true quality provided. On the one hand, receiving an unfairly low rating once, might induce participants to exert more effort and receive a better rating the next time. On the other hand, it might...