Steane, Peter; Dufour, Yvon; Gates, Donald - In: Journal of Organizational Change Management 28 (2015) 2, pp. 263-270
appeal has faded. The purpose of this paper is to assess the serious impediments to NPM-inspired change. Design … authors set out to synthesize the main work already available. Findings – Change, such as breaking up large public sector … hierarchies, or developing internal market-like competition and contracting out public services is indeed disruptive. Such change …