Frugal products and services aim at satisfying the unsaturated demand of a large and growing middle class in many "emerging economies". Although research has been conducted in regard to the strategic importance of frugal innovations, so far, the actual development process of such innovations has...

This study builds on our previous work, which had questioned the validity of certain assumptions of the lead market theory in the face of changing ground realities in a globalized world. Sustained economic growth and proven technological capabilities in some "emerging economies" like China and...

The majority of service providers have recognized the need to develop innovative services that meet sophisticated customer needs on time. Because of structural changes in the market, rising costs and shorter lifecycles of services and technologies this has become a more demanding task than ever...