Voluntary and non-profit organisations (VNPOs) are a central element of societies across the globe. For some societies these organisations a have a long-standing history and role stretching back over two centuries - such as in the USA and the UK - whilst for other societies, they are a much more...

Innovation is a core issue for public services and is a key element of public services reform particularly in this age of austerity where policymakers urge the need to innovate to do more with less. This comprehensive and accessible Handbook explores the potential for creating efficient and...