Understanding public management and governance / Tony Bovaird and Elke Löffler -- The changing context of public policy … / Tony Bovaird and Elke Löffler -- The size and scope of the public sector / Peter M. Jackson -- Public management reforms … across OECD countries / Jürgen Blum and Nick Manning -- Strategic management in public sector organizations / Tony Bovaird …

kundenorientiertes Verhalten und effizientes Management. Aber auch die Mitarbeiter stellen steigende Anforderungen an ihre Arbeitswelt … öffentlichen Hand - Steuerung der Verwaltung durch die Balanced Score Card - Bürgerorientierte Qualität: Prozesse - Verschlankung … - Total Quality Management Die Praxisbeispiele der Städte Arnsberg, Coesfeld, Hamburg, Leipzig, Mannheim, Passau, Pforzheim …

-for-profit operations, from the problems of fundraising, endowments, and governance to specific issues like hospital advertising. The …. In other contexts, large endowments and weak governance allow elite workers to maximize their own interests, rather than … shape their governance …

joining nonprofits, and nonprofit mission and governance. For anyone who wishes to have a deeper understanding of the … organizations or, for that matter, considering becoming involved.”-Jerald Schiff, Journal of Policy Analysis and Management …