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Performance measurement challenges in nonprofit human service organizations

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Understanding the diverse performance measures of nonprofits : a quantitative study of performance measurement adoption

Lee, Chongmyoung - In: Public performance & management review 44 (2021) 6, pp. 1268-1298

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Do donors respond to nonprofit performance? : evidence from housing

Coupet, Jason; Broussard, Paul - In: Public performance & management review 44 (2021) 1, pp. 108-135

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Turnover at the top : investigating performance-turnover sensitivity among nonprofit organizations

Stewart, Amanda J.; Diebold, Jeffrey - In: Public performance & management review 40 (2017) 4, pp. 741-764

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Results now for nonprofits : purpose, strategy, operations, and governance

Light, Mark - 2011

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The nonprofit outcomes toolbox : a complete guide to program effectiveness, performance measurement, and results

Penna, Robert Mark - 2011

"An invaluable guide to the outcome-based tools needed to help nonprofit organizations increase their effectiveness The Nonprofit Outcomes Toolbox identifies stages in the use of outcomes and shows you how to use specific facets of existing outcome models to improve performance and achieve...