Negotiation skills are critical soft skills that remain pedagogically challenging. We propose a pedagogical approach for win-win negotiations within the framework of social exchange theory. We then examine the effectiveness of our approach by testing the impact of training on the negotiation...

Preface to the 10th edition -- Managing people -- How to treat people right -- How to motivate people -- How to be a better leader -- How to be an engaging manager -- How to manage performance -- How to handle difficult situations with people -- How to provide feedback -- Developing people --...

"Don't just be a good manager... be an even better one. For current and aspiring managers alike, this bestselling handbook from expert author Michael Armstrong provides a whistle-stop tour of the skills and techniques you need to succeed. With a focus on practical application, you will be guided...