Nowadays, the so‐called management by objectives (MBO) is used as a management instrument of corporate real estate management (CREM), using cost targets as the yardstick of CREM success. In Switzerland, CREM success is increasingly linked to cost reductions, with the cross‐company corporate...

Purpose – The purpose of this paper is to examine the utility costs in Swiss office buildings. Owing to their high amount, as well as from an ecological perspective, the utility costs of a building are a relevant aspect of facility management. Against this backdrop the provision of utilities...