//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Online retailing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Beyond personality : an emerge...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Online retailing
Consumer behaviour
18
Konsumentenverhalten
17
Service quality
11
Beziehungsmarketing
10
Customer satisfaction
10
Dienstleistungsqualität
10
Relationship marketing
10
Kundenzufriedenheit
8
Dienstleistungssektor
7
Salespeople
7
Service industry
7
USA
7
United States
7
Verkaufspersonal
7
Beschwerdemanagement
6
Complaint management
6
Confidence
5
Customer service
5
Kundenservice
5
Vertrauen
5
Artificial intelligence
4
Brand management
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Green marketing
4
Markenführung
4
Nachhaltigkeit
4
Online-Handel
4
Sustainability
4
service failure
4
Öko-Marketing
4
Arbeitsleistung
3
Distribution channel
3
Einzelhandel
3
Emotion
3
Job performance
3
Marketing
3
Performance measurement
3
Performance-Messung
3
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz im Buch
2
Aufsatz in Zeitschrift
2
Book section
2
Language
All
English
4
Author
All
Benedicktus, Ray L.
4
Brady, Michael K.
4
Darke, Peter R.
4
Voorhees, Clay M.
2
Wilson, Andrew E.
1
Published in...
All
Journal of retailing
2
Brick & mortar shopping in the 21st century
1
The Routledge companion to digital consumption
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Conveying trustworthiness to online consumers : reactions to consensus, physical store presence, brand familiarity, and generalized suspicion
Benedicktus, Ray L.
;
Brady, Michael K.
;
Darke, Peter R.
; …
- In:
Journal of retailing
86
(
2010
)
4
,
pp. 322-335
Persistent link: https://www.econbiz.de/10008808862
Saved in:
2
Consumer trust in multiple channels : new evidence and directions for future research
Benedicktus, Ray L.
;
Brady, Michael K.
;
Darke, Peter R.
; …
- In:
Brick & mortar shopping in the 21st century
,
(pp. 107-127)
.
2008
Persistent link: https://www.econbiz.de/10003618185
Saved in:
3
Consumer (dis)trust online
Darke, Peter R.
;
Benedicktus, Ray L.
;
Brady, Michael K.
- In:
The Routledge companion to digital consumption
,
(pp. 404-414)
.
2013
Persistent link: https://www.econbiz.de/10009690710
Saved in:
4
Felling close from afar : the role of psychological distance in offsetting distrust in unfamiliar online retailers
Darke, Peter R.
;
Brady, Michael K.
;
Benedicktus, Ray L.
; …
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 287-299
Persistent link: https://www.econbiz.de/10011566698
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->