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Convenient = competitive? : how Brick-and-Mortar retailers can cope with online competition

Sen, Sandipan; Alexandrov, Aliosha; Jha, Subhash; … - In: Review of managerial science : RMS 17 (2023) 5, pp. 1615-1643

Persistent link: https://www.econbiz.de/10014335404

Analyzing the influence of COVID-19 on the E-commerce customer's retail experience in the supermarket industry : insights from Brazil

Cunha, Beatriz Moschetta; Lettieri, Carolina Kato; … - In: Logistics 7 (2023) 3, pp. 1-14

supermarket retail e-commerce in the Brazilian market. The objective was to understand how the pandemic influenced satisfaction in …

Persistent link: https://www.econbiz.de/10014393346

Strategic orientation towards digitization to improve supermarket loyalty in an omnichannel context

Cuesta-Valiño, Pedro; Gutiérrez-Rodríguez, Pablo; … - In: Journal of business research : JBR 156 (2023), pp. 1-12

Persistent link: https://www.econbiz.de/10013534155

Sonarsupermarkets and sci-fi

Barnes, Brianna - In: Journal of global scholars of marketing science : … 26 (2016) 4, pp. 304-306

Persistent link: https://www.econbiz.de/10011635619

The impact of online shopping attributes on customer satisfaction and loyalty : moderating effects of e-commerce experienceh

Mofokeng, Thabang Excellent - In: Cogent business & management 8 (2021) 1, pp. 1-33

The COVID-19 pandemic has expedited the growth of e-commerce in South Africa, as in global markets, strengthening online shopping exchange relationships. Businesses seek advanced models of the online shopping dimensions that are appropriate for tailoring services to customers. The data collected...

Persistent link: https://www.econbiz.de/10012628370

Customer satisfaction, loyalty and switching intent in retail service settings

Kamble, Aakash; Walvekar, Shubhangi - In: International journal of electronic marketing and … 10 (2019) 4, pp. 389-405

Persistent link: https://www.econbiz.de/10012168816

Choosing optimal omnichannel coupon redeeming options in multiple channel settings

Vrechopoulos, Adam; Lazaris, Chris; Theodoratos, Stavros - In: Administrative Sciences : open access journal 12 (2022) 4, pp. 1-17

-experimental design that utilizes the primary data of a sporting goods retailer in Greece and a questionnaire as a data …

Persistent link: https://www.econbiz.de/10013470569

Customers' perceptions as an antecedent of satisfaction with online retailing services

Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27

variable and the dependent variable. It employed a descriptive, correlational survey design whereby the response data collected …

Persistent link: https://www.econbiz.de/10012116963

Ranking of critical success factors for online retailing by TOPSIS approach

Singh, Shaina; Singh, Rajesh K.; Seth, Nitin - In: International journal of productivity and quality … 21 (2017) 3, pp. 359-374

Persistent link: https://www.econbiz.de/10011751226

Interceding of repurchase intention between e-loyalty and word of mouth advocacy : a study of behavioural consequences and antecedents of e-loyalty

Gulati, Shabnam; Gursimranjit Singh; Kumar, Arvind - In: International journal of electronic business : IJEB 18 (2023) 3, pp. 299-319

Persistent link: https://www.econbiz.de/10014309296

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