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Is this the beginning of the end for retail websites? : a professional perspective

Ramos, Ricardo F.; Rita, Paulo; Moro, Sérgio - In: International journal of internet marketing and … 15 (2021) 3, pp. 260-280

Persistent link: https://www.econbiz.de/10012598982

Predicting consumer sentiments from online text

Bai, Xue - In: Decision support systems : DSS ; the international journal 50 (2010/11) 4, pp. 732-742

Persistent link: https://www.econbiz.de/10008860104

Automatic construction of conjoint attributes and levels from online customer reviews

Lee, Thomas Y.; Bradlow, Eric T. - 2007

Persistent link: https://www.econbiz.de/10009410939

The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach

Xu, Xun; Li, Yibai - In: International journal of hospitality management 55 (2016), pp. 57-69

Persistent link: https://www.econbiz.de/10011497929

Predicting Consumer Sentiments from Online Text

Bai, Xue - 2015

Sentiment analysis from unstructured text has witnessed a boom in interest in recent years, due to the sheer volume of …

Persistent link: https://www.econbiz.de/10013039182

Can reviews predict reviewers' numerical ratings? : the underlying mechanisms of customers' decisions to rate products using Latent Dirichlet Allocation (LDA)

Poushneh, Atieh; Rajabi, Reza - In: Journal of consumer marketing 39 (2022) 2, pp. 230-241

Persistent link: https://www.econbiz.de/10013165333

Sentiment analysis of customer feedback in online food ordering services

Nguyen, Bang; Nguyen, Van-Ho; Thanh Ho - In: Business systems research : a system view accross … 12 (2021) 2, pp. 46-59

Background: E-commerce websites have been established expressly as useful online communication platforms, which is rather significant. Through them, users can easily perform online transactions such as shopping or ordering food and sharing their experiences or feedback. Objectives: Customers'...

Persistent link: https://www.econbiz.de/10013287986

Impact of visual information on online consumer review behavior : evidence from a hotel booking website

Kim, Molan; Lee, Seung Min; Choi, Sanghak; Kim, Sang Yong - In: Journal of retailing and consumer services 60 (2021), pp. 1-7

Persistent link: https://www.econbiz.de/10012502720

Lifestyles in Amazon : evidence from online reviews enhanced recommender system

Huang, Yinghui; Liu, Hui; Li, Weiqing; Wang, Zichao; … - In: International journal of market research 62 (2020) 6, pp. 689-706

Persistent link: https://www.econbiz.de/10012309005

The determinants of online customer ratings: a combined domain ontology and topic text analytics approach

Chen, Runyu; Xu, Wei - In: Electronic commerce research 17 (2017) 1, pp. 31-50

Persistent link: https://www.econbiz.de/10011699090

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