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Causal recipes for customer loyalty to travel agencies : differences between online and offline customers
Silva, Graça Miranda; Gonc̦alves, Helena Martins - In: Journal of business research : JBR 69 (2016) 11, pp. 5512-5518
Persistent link: https://www.econbiz.de/10011590571
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The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah; Afrifa-Yamoah, Ebenezer - In: Journal of African business 25 (2024) 2, pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
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Online Customer Loyalty : Forecasting the Repatronage Behavior of Online Retail Customers
Nacif, Roberta C. - 2003 - Gabler Edition Wissenschaft
whether or not to repurchase from the same retailer and customers' decision about how much money to spend. The author develops … with individualized customer data obtained from a major European online retailer …
Persistent link: https://www.econbiz.de/10013519515
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An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
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Factors affecting customer's tendency to online shopping
Yadollahzade Tabari, Naser Ali; Abroud, Elham - In: International journal of economic perspectives : IJEP 11 (2017) 3, pp. 549-556
Persistent link: https://www.econbiz.de/10012209363
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Impact of satisfaction with e-retailers' touch points on purchase behavior : the moderating effect of search and experience product type
Lim, Jeen-su; Aali, Abdulrahman Yousef al-; Heinrichs, … - In: Marketing letters : a journal of research in marketing 26 (2015) 2, pp. 225-235
Persistent link: https://www.econbiz.de/10011339344
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Factors affecting trust towards online retailers in India : an empirical study
Punyatoya, Plavini - In: International journal of business innovation and research 17 (2018) 3, pp. 342-360
Persistent link: https://www.econbiz.de/10011966978
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Attract, captivate, and make them return: processing fluency effect on estimated shopping time and loyalty intention
Im, Hyunjoo; Ha, Young - In: International journal of electronic marketing and … 9 (2018) 2, pp. 126-144
Persistent link: https://www.econbiz.de/10011849127
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Determinants of customer continuance intention of online shopping
Al-maghrabi, Talal; Dennis, Charles; Halliday, Sue Vaux; … - In: The international journal of business science & applied … 6 (2011) 1, pp. 41-66
The purpose of this study is to clarify theory and identify factors that could explain the level of continuance intention of e-shopping. A revised technology acceptance model integrates expectation confirmation theory and investigates effects of age differences. An online survey of internet...
Persistent link: https://www.econbiz.de/10011894315
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Transforming the automotive retail : drivers for customers' omnichannel BOPS (Buy Online & Pick up in Store) behavior
Kim, Sehoon; Connerton, Timothy Paul; Park, Cheongyeul - In: Journal of business research : JBR 139 (2022), pp. 411-425
Persistent link: https://www.econbiz.de/10013194198