Based on multiple case study analysis, focusing on scalable service innovation, the present study provides a practical process model that shall serve telecommunication companies as a guideline while conducting strategic cross-industry innovation projects. The findings also pay attention to...

What kind of skills, competences, attitudes, motivations and attributes an open innovation professional possesses? -- How to recruit, select, train, assess and retain talent for open innovation? : (attracting talent, exploiting skills, intelligence and creativity) -- What is the integrative role...

The concept of open innovation (OI) has become a very popular topic during the last decade, with an increasing number of small- and medium-sized enterprises (SMEs) embracing OI practices to gain competitive advantage. With the majority of publications focusing on large firms, open innovation in...