In this paper explores how the mundane but necessary task offield support for open source Apache server software is organized,and how and why users are motivated to participate in providing it.

In this paper we report on the results of a study of the effort and motivations of individuals to contributing to the creation of Free/Open Source software. We used a Web-based survey, administered to 684 software developers in 287 F/OSS projects, to learn what lies behind the effort put into...

This paper develops an inductive theory of the open source software innovation process by focusing on the creation of Freenet, a project aimed at developing a decentralized and anonymous peer-to-peer electronic file sharing network. We are particularly interested in the strategies and processes...