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~subject:"Operations Management"
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Operations Management
Dienstleistung
17
Marketing
14
Production management
13
Prozessmanagement
13
Produktionswirtschaft
12
Theorie
12
Theory
12
Business process management
11
Dienstleistungsmanagement
11
Service management
11
Service quality
11
Beziehungsmarketing
10
Consumer behaviour
10
Dienstleistungsqualität
10
Dienstleistungssektor
10
Konsumentenverhalten
10
Lehrbuch
10
Relationship marketing
10
Service industry
9
Services
9
Management
7
Customer satisfaction
6
Human Resource Management
6
Kundenzufriedenheit
6
Personalmanagement
6
Banks and banking
5
Customers
5
Dienstleistungsmarketing
5
Foreign - United States
5
Großbritannien
5
Innovation
5
Operations management
5
Preismanagement
5
Pricing strategy
5
Services marketing
5
United Kingdom
5
Willingness to pay
5
Bibliometrics
4
Bibliometrie
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Book / Working Paper
10
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Lehrbuch
3
Textbook
3
Accompanied by computer file
1
Bibliografie
1
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English
10
Author
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Johnston, Robert
10
Chambers, Stuart
8
Slack, Nigel
8
Betts, Alan
2
Clark, Graham
2
Shulver, Michael
1
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USB Cologne (EcoSocSci)
6
ECONIS (ZBW)
4
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1
Operations management
Slack, Nigel
;
Chambers, Stuart
;
Johnston, Robert
-
2007
-
5. ed.
Persistent link: https://www.econbiz.de/10003377384
Saved in:
2
Operations and process management : principles and practice for strategic impact
Slack, Nigel
;
Chambers, Stuart
;
Johnston, Robert
; …
-
2009
-
2. ed.
Persistent link: https://www.econbiz.de/10003750183
Saved in:
3
Operations and process management : principles and practice for strategic impact ; [integrated student CD]
Slack, Nigel
;
Chambers, Stuart
;
Johnston, Robert
; …
-
2006
-
1. publ., [Nachdr.]
Persistent link: https://www.econbiz.de/10003115728
Saved in:
4
Operations management
Slack, Nigel
;
Chambers, Stuart
;
Johnston, Robert
-
2004
-
4. ed.
Persistent link: https://www.econbiz.de/10001786575
Saved in:
5
Operations management
Slack, Nigel
;
Chambers, Stuart
;
Johnston, Robert
-
2004
-
4. ed.
Persistent link: https://www.econbiz.de/10004149547
Saved in:
6
Operations management
Slack, Nigel
;
Chambers, Stuart
;
Johnston, Robert
-
2001
-
3. ed.
Persistent link: https://www.econbiz.de/10004731926
Saved in:
7
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
-
2008
-
3. ed.
Persistent link: https://www.econbiz.de/10004910964
Saved in:
8
Operations management
Slack, Nigel
;
Chambers, Stuart
;
Johnston, Robert
-
2007
-
5. ed.
Persistent link: https://www.econbiz.de/10004876424
Saved in:
9
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
;
Shulver, Michael
-
2012
-
4. ed.
Persistent link: https://www.econbiz.de/10009528614
Saved in:
10
Operations management
Slack, Nigel
;
Chambers, Stuart
;
Johnston, Robert
-
2010
-
6. ed.
Persistent link: https://www.econbiz.de/10004950498
Saved in:
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