Purpose – This paper aims to point to established theory bases from other disciplines that may be used to illustrate the benefits, complexities and risks accompanying the adoption of radio‐frequency identification (RFID) technology. Design/methodology/approach – Three theory streams are...

Purpose – The purpose of this paper is to test the use of radio frequency identification (RFID) for improving track and trace of the luggage handling process and to determine potential decreases in operational costs of airports, namely through reduced baggage sorting expenses....