Part 1 Leadership, organizational change and sensemaking introduced 1. What are Leadership and Organizational Change? 2. What is sensemaking and how can you observe it in practice? 3. Epiphanies and crossing the Rubicon: The drama of moving from old to new realities Part 2 The nine elements of...

"Organizational change literature focuses on the leaders role in giving sense to others of the need for change and there is a plethora of models and recipes on how to influence employees thinking about change, organizational design and performance. Notwithstanding this ready supply of advice,...

The drive to realise operational efficiencies, improve customer service, develop new markets, and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations...

In recent years, the concept of agility has captured the executive imagination, and leaders in a variety of industries and companies of all sizes are now searching for ideas on how to effectively utilize agile thinking. This book provides insights on agility from world-class experts on...

Organisatorischer Wandel impliziert in vielen Fällen eine Zunahme der Risiken für die Belegschaft. Hieraus ergeben sich oft Widerstände. Dieser Beitrag veranschaulicht, wie Change Manager mithilfe geeigneter Governance-Strukturen die Risikoproduktivität im Unternehmen erhöhen können. Dies...

Between 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper...

The situational logic of multi-sided dilemmas often inhibits organizational change. This article develops a heuristic that can support change managers in distinguishing between optimization of moves within a game and adjustment of formal and informal governance structures of the game. This...