By reference to an in-depth case study of Siemens, a transnational, European-based high technology firm in the electronics and electrical engineering industry, the authors conclude that successful knowledge management requires close attention to three dilemmas.(...)

This book draws on the experience of people who have worked with CoPs and presents their combined wisdom in a form that is accessible to a wide audience. CoPs are examined from a practica view. The book also examines the benefits that CoPs can bring to an organization, provides a number of case...