Kaptein, Kaptein, S.P.; Schwartz, Schwartz, M.S. - Erasmus Research Institute of Management (ERIM), … - 2007
Business codes are a widely used management instrument. Research into the effectiveness of business codes has, however, produced conflicting results. The main reasons for the divergent findings are: varying definitions of key terms; deficiencies in the empirical data and methodologies used; and a...