What are the factors that lead to desirable organizational characteristics? This paper examines this question by proposing a model to explain the ability of some organizations to create a focus on results and high levels of managerial authority. The New Public Management literature points to...

A good deal of research has demonstrated how public service motivation (PSM) facilitates desirable organizational attitudes and behaviors such as job satisfaction, organizational commitment, and work effort. Other research has demonstrated that PSM predicts higher levels of social capital and...